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Caption background problems

New Here ,
May 29, 2018 May 29, 2018

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During the process of entering captions, the background color periodically switches to transparent and can’t be changed to any other background. In order I return to a black bg I must start a new caption file.

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Adobe Employee ,
Jul 02, 2018 Jul 02, 2018

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Hi mikel51657155,

Sorry for the trouble with captions. Is this happening with all types of captions?

Just for a test, duplicate the caption with the issue & try to change the background color.

Thanks,

Vidya

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Community Expert ,
Jul 03, 2018 Jul 03, 2018

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Same issue as this post?

Open captions, opacity

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Community Expert ,
Jul 03, 2018 Jul 03, 2018

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mikedzk  wrote

Same issue as this post?

Open captions, opacity 

That is an user error.

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Community Expert ,
Jul 03, 2018 Jul 03, 2018

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Select all and change the background color in one go.

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New Here ,
Jul 05, 2018 Jul 05, 2018

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I am experiencing the same thing. When I change it to "black" background, it sticks to be transparent?

Ideas?

Screen Shot 2018-07-05 at 11.39.24 AM.png

Screen Shot 2018-07-05 at 11.39.37 AM.png

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Community Expert ,
Jul 05, 2018 Jul 05, 2018

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You need to be using "Open Captions" - it looks like you are using closed captions.

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