Acrobat PRO Dc(version 18.x) not opening my documents

[BobbsieP]

This happened once before , Adobe Tech support helped me. Problem has occurred again and I cannot recall how it was fixed

It is only the latest version Adobe Acrobat - older versions and reader work well

The problem

I double click a .pdf icon OR , going through  the application, I tell it to open a.pdf.

I see the document "flash" but I do not see the actual document.

When this happened before , the Adobe Techie found the document was opening behind somewhere.

I recall  he seemed to make by desktop  (Mac) wall paper disappear and the document was behind it somehow.

I just do not recall how to fix.

Has this happened to any of you?

My open document is hiding somewhere and I would love to find it

(happens with any and all .pdf I try to open in  the latest Acrobat Pro.

Will appreciate any help

[kglad]

[moved from Adobe Creative Cloud to PDF workflow​ and then to Acrobat General]

[Adorobat]

Hi BobbsieP,

As per the issue description mentioned above, you are unable to view pdf files in Acrobat DC, is that correct?

Could you try opening a few files with Acrobat, go to Window -> Cascade -> Tile and see if that brings up the PDFs.

Let us know if you need any help.

Shivam