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LR CC 2018 7.4 Can't export photos

Community Beginner ,
Jul 03, 2018 Jul 03, 2018

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I cannot export any photos. As soon as I hit the Export button, nothing happens. My title bar changes color, as if another window has opened, but the export window never opens. If I hit Escape, it returns to the program interface.

I feel like this might be a Windows issue, but I can't figure it out. Anyone else have a similar experience?

Lightroom Classic version: 7.4 [ 1176617 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 36

Processor speed: 2.9 GHz

Built-in memory: 96979.4 MB

Real memory available to Lightroom: 96979.4 MB

Real memory used by Lightroom: 1870.5 MB (1.9%)

HP Z6 G4 Workstation

Intel(R) Xeon(R) Gold 6154 CPU @ 3.00GHz

NVIDIA Quadro P5000

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correct answers 1 Correct answer

Community Expert , Jul 03, 2018 Jul 03, 2018

Sounds like the Export dialog is off screen, or on a second monitor which is turned off.

If you don't have a second monitor, try resetting the preferences.

Close Lightroom. Click the shortcut to launch it, then immediately press and hold Alt + Shift until a dialog comes up.

Click Yes to reset the preferences.

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Community Expert ,
Jul 03, 2018 Jul 03, 2018

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Sounds like the Export dialog is off screen, or on a second monitor which is turned off.

If you don't have a second monitor, try resetting the preferences.

Close Lightroom. Click the shortcut to launch it, then immediately press and hold Alt + Shift until a dialog comes up.

Click Yes to reset the preferences.

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Community Beginner ,
Jul 03, 2018 Jul 03, 2018

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Wow, I am an idiot. Thank you for pointing out the obvious.

I have another screen attached that runs signage on a different input, so I hardly ever use it. I should probably just disconnect it.

Thanks again.

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