Hi Julie
Thoughts here...
* RoboHelp will offer the ability to create forms by allowing
you to insert form elements. But that's where it ends. If this is a
web based form you will need some sort of script that will parse
and process the data the form sends.
* You might consider creating a Microsoft Word document with
areas the user would fill in. That would facilitate saving to the
local drive for later completion. Then they could send an E-Mail
message with the document as an attachment.
* You might consider creating an Adobe PDF document with
fillable form fields. It might work similar to the Word document I
mentioned earlier.
Cheers... Rick