8 Replies Latest reply on Jul 7, 2018 2:00 AM by Ged Traynor

    Photoshop CC 2018 crash on startup

    antihippy Level 1

      Hi All,

       

      After the recent update,  Photoshop CC (latest fully patched version) will not start.

       

      I get the splash screen which tells me it's loading various parts of photoshop which gets as far as loading panels and then photoshop silenty crashes. It just doesn't load.

       

      I'm on Windows 10, fully patched including the Fall Creators update (build 1709).
      This laptop has a Nvidia GT 720M graphics card with the latest nvidia graphics driver release. This machine has a core i7 with 16GB Ram (it's the machine I use at work).

      I've uninstalled and re-installed photoshop several time and I've even used the Adobe clean CC tool.

       

      All of the other parts of the Adobe CC still work. Photoshop WAS working until a coupe of days ago.
      I've had a look in the event log and I can't see anything there.