1 Reply Latest reply on Jul 7, 2018 12:17 PM by John T Smith

    reinstalling photoshop cc

    abbyg3

      Whenever I shut down my computer and turn it back on (anywhere from an hour to 24 hours later) I click photoshop to open and it says there was an error that occurred please reinstall photoshop. Is there anything I can do to fix this? It is very frustrating to wait an hour for it to reinstall every time since I use it on a daily bases. Thanks in advance!

        • 1. Re: reinstalling photoshop cc
          John T Smith Adobe Community Professional & MVP

          When you ask a question you need to provide some basic information

          -Forum quick start https://forums.adobe.com/docs/DOC-5601

          Mac or Windows, and EXACTLY which version of the operating system?

          Recent Mac AND Windows operating systems have been known to cause "odd" problems

          Are you using a computer Administrator account with full read/write permission?

          Exactly which version of the program do you have that is causing problems?

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