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I've wasted an hour of my Sunday scouring the forums for this and am at my wit's end. I'll try to be brief and concise as possible.
I'd appreciate hearing any success stories from folks who have successfully troubleshooted this.
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Normal should remove the registry key solved the problem. Has you authorize Ade new after remove the key?
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No, removing any of the registry keys doesn't solve the problem. I can't authorize ADE because I can't even erase my authorization. I'm pretty much resigned to eating the $5 I paid for the eBook.
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You remove the right registry key?
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I’m not sure. Adobe’s instructions aren’t all that clear. Which specific
file do I need to erase?
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Windows:
Close all applications.
Press WINDOWS + R.
In the Open text box, type regedit and then press Enter. The Registry Editor opens.
In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
Remove the Adept Folder.
In the Confirm Key Delete dialog, click OK.
Close the Registry Editor.
Open Adobe Digital Editions and reauthorize.