• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

All CC Libraries completely disappeared

New Here ,
Jul 10, 2018 Jul 10, 2018

Copy link to clipboard

Copied

Please help!

All my libraries are gone - even when I login online - it's as if they never existed.

They we all ok this morning and now completely gone. I've restarted, etc. and still nothing.

Running macOS High Sierra 10.13.5 and CC 2018

Views

8.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jul 26, 2018 Jul 26, 2018

Hi maryr71710633​, sorry to hear you are experiencing a problem. Can you try the steps outlined in this document and let us know if it resolves your issue? Creative Cloud Libraries panel stopped working

Votes

Translate

Translate
Enthusiast ,
Jul 10, 2018 Jul 10, 2018

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 10, 2018 Jul 10, 2018

Copy link to clipboard

Copied

Thank you! Thank you!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 13, 2018 Jul 13, 2018

Copy link to clipboard

Copied

These solutions don't help - still have the same problem after following suggestions.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 13, 2018 Jul 13, 2018

Copy link to clipboard

Copied

I'd recommend that you post about your problem in the forum especially set up to help with Adobe Creative Cloud Library issues here:

File Hosting, Syncing, and Collaboration

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 26, 2018 Jul 26, 2018

Copy link to clipboard

Copied

LATEST

Hi maryr71710633​, sorry to hear you are experiencing a problem. Can you try the steps outlined in this document and let us know if it resolves your issue? Creative Cloud Libraries panel stopped working

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines