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video and audio not playing

Community Beginner ,
Jul 11, 2018 Jul 11, 2018

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when i press mplay or on the play button nothing happen and the meter don't moove.

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correct answers 1 Correct answer

Explorer , Jul 11, 2018 Jul 11, 2018

Instead of ASIO try the MME option to use the Windows driver and check if you have playback.

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Community Expert ,
Jul 11, 2018 Jul 11, 2018

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Community Beginner ,
Jul 11, 2018 Jul 11, 2018

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it's not in after effect but in the premiere

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Explorer ,
Jul 11, 2018 Jul 11, 2018

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Check your audio hardware configuration. Edit/Preferences/Audio Hardware

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Community Beginner ,
Jul 11, 2018 Jul 11, 2018

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ik but my problem is that i can't play any clip video or audio clip{my meter isn't moving

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Explorer ,
Jul 11, 2018 Jul 11, 2018

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That could happen If audio hardware is misconfigured. Let's discard that first. Please share your system specs too. That would make everything easier.

Juan

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Community Beginner ,
Jul 11, 2018 Jul 11, 2018

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Adobe Premiere Pro CC 2018 7_11_2018 11_24_36 AM.png

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Explorer ,
Jul 11, 2018 Jul 11, 2018

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Instead of ASIO try the MME option to use the Windows driver and check if you have playback.

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Community Beginner ,
Jul 11, 2018 Jul 11, 2018

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ok it's working but i don't have any sound

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Explorer ,
Jul 11, 2018 Jul 11, 2018

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Share a screenshot of the audio hardware tab again. When the audio is routed through the Windows Driver, Audio is controlled by Windows like any other app. Check your Windows audio settings. If you can hear audio from any other app or the test sound when you change volume you should have audio from Premiere. Closing and opening Premiere again could help.

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Explorer ,
Jul 11, 2018 Jul 11, 2018

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Are you using Asio4All or something like that? What is your default audio device on Windows? If you are on Win10 you can change your playback audio device here

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Community Beginner ,
Jul 11, 2018 Jul 11, 2018

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I am using a headset

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Explorer ,
Jul 11, 2018 Jul 11, 2018

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Can you hear audio from Windows? You have to set your Headset as your Playback Audio Device on Windows.

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Community Beginner ,
Jul 11, 2018 Jul 11, 2018

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Adobe Premiere Pro CC 2018 - C__Users_user_Documents_Adobe_Premiere Pro_12.0_Untitled _ 7_11_2018 12_34_43 PM.png

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Community Beginner ,
Jul 11, 2018 Jul 11, 2018

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TX FOR EVERYTHING

IT'S OK I FOUND A solution

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New Here ,
Apr 04, 2020 Apr 04, 2020

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Can you share it please?

 

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