PDFMaker: Cant create from Word: "An unexpected error occurred"

[macn5784537]

I have the same problem as described in: But there is no solution posten in that thread. I right click on an word-file and try to create a pdf-file from the file and get error "An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF". I have tried to reinstall windows, Acrobat XI pro and word, nothing works.

I can create PDF files from within Word, but right click and convert doesnt work. No problems with other files, .txt for example.

Adobe Acrobat XI pro 11.0.20

Word 2010
Windows 7 Enterprise Sp1

[Tariq Dar]

Hi Macn,

Sorry for the delay in response.

Once you launch MS Word do you see Acrobat PDFMaker tab available on it. Also, if you right click on a pdf file and choose Convert to PDF does it work fine?

If you have already found a solution to this issue, please update this thread with your findings that will help other users.

Will be waiting for your response.

-Tariq Dar

[doreenc21]

I am trying to create a word doc into a pdf doc and/or combine multiple word docs into a pdf doc and get this error.

an unexpected error occurred.  PDFMaker was unable to produce the Adobe PDF.

Please help resolve this issue.  This is a paid for program, I would think it would be easier to get support.  I have spent 30 minutes trying to google a resolution.

[p1lgr1m23]

Hello,

I have the same issue with the PDFMaker. Reinstalling the whole Office package and repairing it didn't fix the issue.

[Support_dsi]

Same problem here.

Tried on

windows 7 x64 / windows 10 x64

Office 2010 (every component installed)

Admin user / non admin user

Same error everytime when trying to create a form from a word document in acrobat.

Creating pdf in word works.

[Support_dsi]

Found the solution,

I use Office 2010 for Word Excel

Skype Entreprise 2016 was conflicting with pdfmaker (it's an office 2016 component) and removing it solved the issue