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Hi
I find that I'm constantly logging in to Creative Cloud. Even if I reboot while staying on the same network or if I switch from Ethernet to WiFi on the same network I have to get the code sent to my phone and do the whole login thing. Is there a way to flag my home network (or any network) as safe so I don't have to keep doing this?
Thanks
Try this :
1 -
Windows 8 and 10 : "Windows+X" to Access the Power User Menu
Run the Task Manager to quit these processes .
Adobe CEF Helper
Adobe Creative Cloud
Adobe IPC Broker
Adobe Genuine Software Integrity Service
CCLibraries
CCXProcess
Creative Cloud
CoreSync
2 - Rename The folders "SlStore" , "SlCache" and "OOBE" to "SlStore.old" , "SlCache.old" and "OOBE.old" in this location :
C:\Users\<user folder>\AppData\Local\Adobe\OOBE
C:\ProgramData\Adobe\SLStore.
C:\Program Files (x86)\Common Files\Adobe\ SlC
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there's something local to your computer that's logging you out. adobe cc doesn't do that.
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If something local to my computer that's logging me out do you have any suggestions how to figure out what it is?
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Hi,
I think it's a permissions issue and not linked to the network change .Are you on MAC or Windows?
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Windows 10
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Try this :
1 -
Windows 8 and 10 : "Windows+X" to Access the Power User Menu
Run the Task Manager to quit these processes .
Adobe CEF Helper
Adobe Creative Cloud
Adobe IPC Broker
Adobe Genuine Software Integrity Service
CCLibraries
CCXProcess
Creative Cloud
CoreSync
2 - Rename The folders "SlStore" , "SlCache" and "OOBE" to "SlStore.old" , "SlCache.old" and "OOBE.old" in this location :
C:\Users\<user folder>\AppData\Local\Adobe\OOBE
C:\ProgramData\Adobe\SLStore.
C:\Program Files (x86)\Common Files\Adobe\ SlCache
3-
For Windows :
-> Run any application as admin and sign in .
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Thanks arj2010
I've followed your instructions. Everything seems to be working okay, but I will have to see over the span of a day or two what happens to be sure this is resolved.
I will let you know.
Thanks again
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arj2010
Your solution has made my CC more stable and it doesn't kick me out much (for which I am thankful), BUT... My real question was can I make CC recognize my network as safe and now that I have logged onto another network and come back home it once again requests a pass code from my phone etc.
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CC has no problem at all with any network. The passcode is only needed if you log-in from a new browser/new computer.
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This is not the case for me.
That is the subject of this post.
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Do you have to have the Adobe CC app open when you run the task manager? How do you "quit the process"?
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No ,If it's open you'll stop it from the task manager otherwise just stop the remaining processes ( Some of the processes listed before may be absent )
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How do I stop the processes? Do I go to the Processes tab and right-click on each of the processes you listed - if so, what do I select when I right-click to stop the processes? I tried clicking End Task, but it didn't do anything.
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on the Processes tab, right-click the processyou want to end, and then click End Process Tree.