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When I clicked the button to install this software, some seconds later, however, it told me that the install was failed.
Exit Code: 22 Please see specific errors below for troubleshooting. For example, ERROR: DW041 ... -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 0 error(s) FATAL: DW041: INSTALLDIR does not describe a full path -------------------------------------------------------------------------------------
Sorry, I am only a Grade 7 student from Shanghai, so my English is not good enough......
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Hi
What version of Photoshop are you trying to install and what operating system do you have
Please take a look here
ASK- Forum Success Guide: Efficiently using the forums
Especially this bit "Tips for effective posting"
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Thank you for your notice:-)
The version of Photoshop I tried to install is Photoshop CC 2018 Pro
Windows 7 SP1 x64
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Hello,
Try creating a folder on your C: drive and call it 'install' . The actual name doesn't matter. Now go to C:\install and put your Photoshop installer in that folder. Run the installer from that location with Administrative permissions. This error is associated with the path to the installer-let us know whether it works. Which version of Photoshop are you installing?
Terri
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Emmm......I have tried what you said just now but the problem still happens.
Adobe Photoshop CC 2018 Pro
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Hi
Are you trying to install from the Adobe Creative Cloud app, if so try uninstalling the app using this tool
Uninstall the Adobe Creative Cloud desktop application
and reinstall
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Thank you for your help. I will try to do it soon. I have looded for this tool for a long time but found nothing.
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Uninsatll everything to do with Adobe Photoshop (all folders, and make sure it isn't on Add/Remove PRograms)