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Re: Acrobat X or XI, file can not be saved [branched]

Community Beginner ,
Jul 14, 2018 Jul 14, 2018

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I have same problem i can not save files any more since i installed Microsoft Office 2016

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General troubleshooting

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Community Expert ,
Jul 15, 2018 Jul 15, 2018

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Please give details:

Which version of Acrobat?

Which files can't you save?

What steps do you use when you try to save?

What is the error message?

Windows or Mac? Which version?

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Community Beginner ,
Jul 22, 2018 Jul 22, 2018

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Which version of Acrobat? ADOBE ACROBAT XI PRO

Which files can't you save? ANY PDF FILES NEW OR OLD

What steps do you use when you try to save? I TRIED TO SCAN NEW DOCUMENTS GO TO SAVE AS

TRIED OPENING A PDF FILE EDIT IT AND SAVE

What is the error message?FILE CAN NOT BE SAVED MAY BE OPEN IN ANOTHER PROGRAM(THE ALL OPEN LIKE THE FILES ARE IN READ ONLY FORMAT WHICH THEY ARE NOT.

Windows or Mac? Which version? WINDOWS 10 HOME

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Adobe Employee ,
Aug 17, 2018 Aug 17, 2018

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Hi fred40fl,

As per the issue description mentioned above, you are facing issue when trying to save pdf files, is that correct?

Try the troubleshooting steps in the following forum thread under post# 6:

Error: The file may be a read only, or another user has it open.

You may also refer to the following forum thread discussing the similar issue:

File cannot be saved because it is currently open in Acrobat.exe.

Let us know if you need any help.

Shivam

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