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Elements 12, Could not import the clipboard because an unexpected end-of-file was encountered

New Here ,
Nov 03, 2017 Nov 03, 2017

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Hi,

I use Elements 12 and cannot open any files because I received an error message "Could not import the clipboard because an unexpected end-of-file was encountered."

how does this get fixed??

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correct answers 1 Correct answer

Community Expert , Jul 15, 2018 Jul 15, 2018

You have updated Windows 10 recently to (1803)? 

Then you have been hit by the Microsoft bug:  see the explanation and solution:

Error: An integer between 50 and 8 is required | Elements | Windows 10

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New Here ,
Jul 15, 2018 Jul 15, 2018

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I have the same issue. Has worked fine up until now. I've tried the fixes I have found online and still not working. Very annoying, any one have an answer for this?

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Community Expert ,
Jul 15, 2018 Jul 15, 2018

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cliffc96930333  wrote

I have the same issue. Has worked fine up until now. I've tried the fixes I have found online and still not working. Very annoying, any one have an answer for this?

We don't have a clue what you have tried.

See this:

Cant load any photos in to Elements 12

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New Here ,
Jul 15, 2018 Jul 15, 2018

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I've uninstalled and reinstalled Photoshop Elements. I've reset the settings.

What can I do? I've used the clipboard thousands of times and suddenly this error comes up. I Googled the error message and it comes up as a common issue, but there doesn't seem to be an actual fix posted anywhere.

Actually the entire program seems to be running slower as well. I just tried opening a picture and now I get... "Could not complete your request because of a problem parsing JPEG Data"

I can open the photo with microsoft and paint.

I haven't noticed any issue with any of my other programs on my computer, just PhotoShop Elements has broken down.

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Community Expert ,
Jul 15, 2018 Jul 15, 2018

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You have updated Windows 10 recently to (1803)? 

Then you have been hit by the Microsoft bug:  see the explanation and solution:

Error: An integer between 50 and 8 is required | Elements | Windows 10

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New Here ,
Jul 15, 2018 Jul 15, 2018

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Thank you very much. I completely forgot about those updates. This fixed the issue.

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