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FAQ: After updating Premiere Pro, should you delete media cache?

Community Expert ,
Feb 21, 2020 Feb 21, 2020

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correct answers 1 Correct answer

Adobe Employee , Feb 24, 2020 Feb 24, 2020

I'll copy the text so Google can find it:

 

As with any new version of Premiere Pro that comes out and opening previous projects - I highly recommend clearing your media cache before you open projects.
 
There are specific steps to follow to do this correctly -
  1. Launch Premiere (DO NOT open any projects)
  2. Open Preferences >Media Cache
  3. Click Remove Media Cache Files (Delete)
  4. You will now see Delete all Media Cache from system as an available option
Why do I suggest this?

 

As we improve performan
...

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Adobe Employee ,
Feb 24, 2020 Feb 24, 2020

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I'll copy the text so Google can find it:

 

As with any new version of Premiere Pro that comes out and opening previous projects - I highly recommend clearing your media cache before you open projects.
 
There are specific steps to follow to do this correctly -
  1. Launch Premiere (DO NOT open any projects)
  2. Open Preferences >Media Cache
  3. Click Remove Media Cache Files (Delete)
  4. You will now see Delete all Media Cache from system as an available option
Why do I suggest this?

 

As we improve performance with various codecs (ProsRes & H264/65 are much faster than 13.x) the "math" can change on how we decode these codecs which can cause issues when cache files are based on older decode "math" . Issues might be bad playback or glitchy files . Taking this proactive step can save you time in the long run.
 
Hope this helps ..

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