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Bug Report-No Response

Explorer ,
Jul 17, 2018 Jul 17, 2018

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I have reported the following issue   and no response so far
Any suggestions please

 

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Premiere

Problems:
1)Video and audio out of sync

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Error or problem

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Community Expert ,
Jul 18, 2018 Jul 18, 2018

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Try running them through Handbrake first before bringing them into Premiere.

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Explorer ,
Jul 18, 2018 Jul 18, 2018

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That would add extra time and burden in rendering time as well as the output from handbrake would not be the original clip to edit

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Community Expert ,
Jul 18, 2018 Jul 18, 2018

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At least you get to edit without issues.

You are not the first to have problems with footage from a non widely used camera.

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Explorer ,
Jul 18, 2018 Jul 18, 2018

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 I have also made a sub project  with  the earlier version of the premiere and imported the project into the current version which did not work.

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