Need Help With Dropped Frames In Premiere Pro Transition

[TheRekcap]

Huy guys, I could really use some help here.

So Im currently using a Premiere Pro transition template... pretty simple stuff, take the selected transition sequence. Put it on top of your two clips. Cut the first clip and copy and paste it into the "shot 1" sequence, and the same with the second clip into "shot 2"

HOWEVER, when I render and play it, right after the transition, my second clip drops around 12 frames and skips. I've tried everything to get it to work: dragging out the whole clip in the "shot 2" sequence, aligning up the frames manually which throws off the timing of the whole demo reel. I've checked to make sure the frame rate of all the sequences is the same... I'm just so, so stuck and out of ideas. Any help would be MASSIVELY appreciated

[Peru Bob]

Do you have adequate handles?

Adobe Premiere: Handles and Transitions

[TheRekcap]

Yes, each shot is long enough to fill the template

[Peru Bob]

Can you post a link to the template?

[TheRekcap]

Sure, its a motion array template though so, unfortunately, it requires a subscription to download. --> Seamless Transitions - Premiere Pro Templates | Motion Array

Also here is a clip of my issue

Premiere Tranistion Example - YouTube

[Peru Bob]

Delete the Media Cache and Media Cache Files.

If that doesn't work, try Sequence > Render Entire Work Area. The yellow bar should turn green.

If that doesn't work, try contacting Motion Array Support:

Contact | Motion Array

[TheRekcap]

That doesn't do it unfortunately 😕

[Peru Bob]

I would try it, but I only have the free membership.

Did you try contacting Motion Array Support?

[TheRekcap]

Yes, they suggested I go to the "wrench icon" and click reveal markers because there's a certain point in the clip that the maker has markers on, but I already have "show markers" selected. They sent me a screenshot of the same pack with a red marker on the sequence... but I still don't see it so now I'm facing a new problem of revealing the markers. Any ideas on this front?

[Peru Bob]

What number version of Premiere Pro are you using?