downloading lightroom in another computer

[khushbooh58351915]

Hi, I have already bought and registered Adobe Lightroom on my laptop, however I would like to now register it with the same license number on my iMac but I am unable to do that as the software says that "we couldn't find a adobe lightroom subscription associated with this ID. Could you please help me with this?

Thank you.

[John Waller]

Are you signing in with the same Adobe ID (usually your email address) and password as you subscribed with?

[khushbooh58351915]

yes I am

[John Waller]

There's clearly a mismatch somewhere between the two since that's how Adobe links your details to your membership.

Do you perhaps have more than one Adobe ID?

[khushbooh58351915]

no i dont, i have only one ID, this is what comes up:

[DdeGannes]

You probably have an older licensed version of Lightroom on your laptop version 5 or 4 perhaps.

Go to the link below for some assistance in finding a download for the one you have licensed on the laptop.

Update information for older versions of Adobe Photoshop Lightroom

[dj_paige]

I would like to now register it with the same license number on my iMac

If you are using a license number, then you don't have a subscription, and so you would not sign in with your user ID. If you registered the software with Adobe previously, then you used a different e-mail to sign in because Adobe doesn't recognize the e-mail address you used. You can click on the free trial button and then follow these instructions to use your serial number: How to convert a Lightroom CC trial version to licensed Lightroom 6 copy

All of the above is for Lightroom 6. Please tell us:

What version number of Lightroom do you have a license number for? Give us the NUMBER and not words like "up-to-date".

What version number of Lightroom did you download?