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Acrobat Pro XI keeps changing to the wrong language.

New Here ,
Jul 20, 2018 Jul 20, 2018

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After I install Acrobat XI Pro with the available multi-lingual installer, it changes to French even though I chose English during setup.

I have followed the following steps:

  • Remove Acrobat using the acrobat cleaning tool.
  • Reboot machine
  • Reinstall Acrobat XI from the following link Download Acrobat XI, Acrobat X
  • choose English during setup.
  • reboot machine
  • I run Acrobat.
  • Prompts and dialogue are in French.
  • Change language settings to English in control panel.
  • Settings temporarily change to English until I quit the program
  • re-open acrobat. It is back in French.

Please advise! Is there an English Only installer that I can use?

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General troubleshooting

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Adobe Employee ,
Jul 23, 2018 Jul 23, 2018

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Hi Clydev,

As per the issue description mentioned above, you are unable to change Acrobat XI language to English from French, is that correct?

Could you try the troubleshooting steps suggested in the following forum thread and check if that works?

Cannot change language from German to English for my Adobe Acrobat Pro DC trial version

Let us know if you need any help.

Shivam

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