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Acrobat XI Pro will not open due to DC install window

New Here ,
May 12, 2018 May 12, 2018

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I just want to open my Acrobat XI and use it without installing DC. Not matter which way I try to open XI, only the DC installer window opens. I can't use my existing version of XI.

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General troubleshooting

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Adobe Employee ,
Jul 25, 2018 Jul 25, 2018

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Hi Brianc4625,

Sorry for the delayed response.

Are you still facing this issue? If yes, would it be possible to share the screenshot of the issue with us? To share the screenshot here in the forums, refer to the steps given in this link:

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, let us know the operating system installed on the machine- Mac or Windows?

Let us know if you need any help.

Shivam

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