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adobe professional 8 Professional cannot be launched at this time (Windows)

New Here ,
May 17, 2018 May 17, 2018

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Out of the blue i started getting the message, "Adobe Acrobat 8 Professional cannot be launched at this time.  You must launch at least one other suite component (such as Adobe Photoshop) before launching Acrobat 8 Professional"  I have seen a lot of fixes for Mac os but can't find any solution for windows.  The message appears as soon as i highlight a file, i.e. just click once on it, the message will pop up. I've tried to repair the installation but still no luck.  running 8.3.1 other than this recent issue this older version works fine for me.  anyone on the windows side find a solution to this problem?

(i know this is not a reader problem, but i couldn't find the Adobe Acrobat Community.

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correct answers 1 Correct answer

Community Expert , Jul 26, 2018 Jul 26, 2018

What's your version of Windows? Acrobat 8 is extremely old and not compatible with any current OS version, so problems with it are to be expected. You should try running it in Compatibility Mode with an earlier version (like Windows XP), and that ​might​ work.

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LEGEND ,
May 17, 2018 May 17, 2018

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Moved to Acrobat forum.

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Adobe Employee ,
Jul 26, 2018 Jul 26, 2018

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Hi Southdaytona,

As per the issue description mentioned above, you are facing issue when trying to install Acrobat 8 on Windows machine, is that correct?

Could you try Solution #1 given in the following help document and check if that helps?

Error: "Acrobat 8 Professional cannot be launched" | Adobe Creative Suite 3

Let us know if you need any help.

Shivam

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Community Expert ,
Jul 26, 2018 Jul 26, 2018

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What's your version of Windows? Acrobat 8 is extremely old and not compatible with any current OS version, so problems with it are to be expected. You should try running it in Compatibility Mode with an earlier version (like Windows XP), and that ​might​ work.

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