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Colors not showing in Adobe Acrobat, but only in Adobe Reader!

New Here ,
Jul 26, 2018 Jul 26, 2018

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Most all of my PDFs have the color green on them, as it's a color in our company logo... but within the last month when I open documents with the color green everything but the green shows.  I can see the green if I right click and open that PDF in Adobe Reader, but when I open it with Adobe Acrobat (as I need to do) I can't see half of the colors!  Help!! I need to be able to see my entire document and it's colors when editing and showing others.  Everyone I work with also uses only Adobe Acrobat so when viewing this documents it appears we are missing half of our logos or phrases that are in the color green. Any and all shades of green...

No, the green colors are not an inserted image, they are stand-alone objects.  But in some cases they ARE an inserted png image and still yet again, the green does not show.  It has not always been like this, just within the past few months.  No Adobe upgrade has occurred on my computer.

Example: (this is the exact same pdf in each view, just opening with a different program)

View from Adobe Acrobat

View from Adobe Reader

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General troubleshooting

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Jul 26, 2018 Jul 26, 2018

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Could you please post an example PDF file that we can look at. The visual symptoms by themselves aren't enough to allow anyone to make an intelligent assessment as to what is going on.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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New Here ,
Jul 26, 2018 Jul 26, 2018

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How can I do so?  What exactly do I need to show in my post?  Thanks in advance.

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Jul 26, 2018 Jul 26, 2018

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Post a link to such a file such that we can download it and examine it. There is nothing in these postings that will let us look inside the file and look at its actual attributes.

          - Dov

- Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)

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