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choppy image

New Here ,
Aug 06, 2018 Aug 06, 2018

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hello I have a problem with my premier pro.  it lags, and it skips frames. I get choppy images on both sides of the screen. how can I fix this?

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Community Expert ,
Aug 06, 2018 Aug 06, 2018

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More information needed for someone to help... please click below and provide the requested information

-Troubleshooting https://forums.adobe.com/thread/2261475

-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

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Adobe Employee ,
Aug 06, 2018 Aug 06, 2018

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Hi marvintrigo,

Sorry for the playback issue. We need more info for troubleshoot.

1. What are the system specs(OS, RAM, GPU, CPU)?

2. What is the exact dot version of Premiere Pro? FAQ: How to find the exact version of Premiere Pro you're using?

3. What is the footage file format & codec? What is the source of the footage(Camera model, Software)?

Thanks,

Vidya

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