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Fix Corrupted or Damaged File in Adobe

Community Beginner ,
Jul 25, 2018 Jul 25, 2018

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Whenever I go to open this file I get this error message every time.

Is their anyway to fix this so I can open the file, without using 3rd party tools?

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General troubleshooting

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Adobe Employee ,
Jul 31, 2018 Jul 31, 2018

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Hi Joshuaa,

As per the issue description mentioned above, you are facing issue when trying to open a pdf in Acrobat, is that correct?

Please try the troubleshooting steps given in the following help documents:

Resolve damaged document error when opening PDF files

Can't open PDF

You may also refer to the following forum threads discussing the similar issue:

File is damaged and could not be repaired...

The file is damaged and could not be repaired

Thanks,

Shivam

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Community Beginner ,
Aug 02, 2018 Aug 02, 2018

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The problem is occurring when ever I try to open the file in Acrobat, now I tried going through the HKCU path, now I don't now much about that stuff,  I do my best to stay away from editing anything in their.

I go as far as this HKCU\Software\Adobe\Adobe Acrobat\2017\AVGeneral\

Their was no bValidateBytesBeforeHeader, is that something I have to create myself, if so can you explain to me carefully what I have to do?

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Adobe Employee ,
Aug 07, 2018 Aug 07, 2018

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Hi Joshuaa,

I have sent you a private message, please check the inbox for the same.

Thanks,

Shivam

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