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Camera raw cc won't uninstall

New Here ,
Jul 31, 2017 Jul 31, 2017

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When I open the Adobe creative cloud apps, it shows that I downloaded the camera raw cc app. I have no memory of this and when I go to the gear icon on the side to uninstall it, it just says "uninstall unavailable". I tried refreshing the computer and doing it again, but no luck.

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correct answers 1 Correct answer

Community Expert , Jul 31, 2017 Jul 31, 2017

if you have an installed program (eg, photoshop) that uses cr, you can't uninstall it.

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Community Expert ,
Jul 31, 2017 Jul 31, 2017

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if you have an installed program (eg, photoshop) that uses cr, you can't uninstall it.

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New Here ,
Jul 31, 2017 Jul 31, 2017

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I see. Thanks for letting me know!

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Community Expert ,
Aug 01, 2017 Aug 01, 2017

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you're welcome.

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New Here ,
Nov 20, 2022 Nov 20, 2022

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I've uninstalled everything and dug around and deleted anything related to Camera Raw I could find and I still can't uninstall Creative Cloud (app). Thoughts? Ideas? I have no other Adobe program running on this computer.

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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what did you already do?

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New Here ,
Nov 20, 2022 Nov 20, 2022

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I uninstalled all Adobe programs on my computer. When I tried to uninstall the Creative Cloud app I got the same error as everyone else...that something was using Adobe. I opened the Creative Cloud app and Camera Raw is the only thing showing as installed.

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Community Expert ,
Nov 20, 2022 Nov 20, 2022

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how did you uninstall?  ie, did you use the cc app to uninstall?

 

does the cc app show bridge is uninstalled?

 

does the cc app show anything is installed?

 

at any point did you use the cc cleaner?

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New Here ,
Aug 09, 2018 Aug 09, 2018

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Huge Thanks!!!!!!!

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Community Expert ,
Aug 09, 2018 Aug 09, 2018

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you're welcome.

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