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Export Color is Completely Wrong?

New Here ,
Aug 11, 2018 Aug 11, 2018

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When I export the video as a H.264 with any of the options I get the same result. My video turns out either green or purple like it was not exported correctly. I am new to this program and I have the 7 day trial. I want to see if this can be fixed because if not I cannot use this application. Please helpCaptura de pantalla (1).png

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correct answers 1 Correct answer

LEGEND , Aug 11, 2018 Aug 11, 2018

This is a video driver problem. Go to the Project Settings dialog and see if Mercury Acceleration is set to anything but Software only.

If so, set it to software  only and see if this goes away.

If you have a GPU card in your computer and get this, go to the manufacturer's website and check to see that you have the latest driver. Update if you don't,  roll back a driver if you do.

Neil

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LEGEND ,
Aug 11, 2018 Aug 11, 2018

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This is a video driver problem. Go to the Project Settings dialog and see if Mercury Acceleration is set to anything but Software only.

If so, set it to software  only and see if this goes away.

If you have a GPU card in your computer and get this, go to the manufacturer's website and check to see that you have the latest driver. Update if you don't,  roll back a driver if you do.

Neil

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New Here ,
Aug 11, 2018 Aug 11, 2018

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THANKYOU!! I spent hours trying... It all works perfect now

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LEGEND ,
Aug 11, 2018 Aug 11, 2018

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Just glad you're working away.

Neil

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