8 Replies Latest reply on Aug 12, 2018 1:10 PM by dinahc24182917

    Indesign won't launch

    shannonwbrown Level 1

      InDesign froze today so I did a force quit (Mac Pro High Sierra). Relaunched the app and it comes up as a white screen with a spinny ball (see screenshot) and it won't launch.

       

      I have done the following with no fix.

      -Rebooted the computer

      -Uninstalled InDesign (using Creative Cloud...see screenshot) and also had it uninstall preferences.

       

      A deadline is on me, it's the weekend (Adobe Support is closed), so any help would be a big help. Thanks.

       

      Screen Shot 2018-08-11 at 10.24.30 AM.png

      Screen Shot 2018-08-11 at 10.25.22 AM.png