a network error occurred while attempting to sign in

[robw23397536]

Whenever I try to sign in to view my cloud documents, I get the error message, "a network error occurred while attempting to sign in." I am clearly online as I am able to post in this forum. I even spoke with someone in  chat about it and they couldn't fix it.

I think it is ridiculous that Adobe can't even make such basic functionality work!

I was thinking of getting Creative Cloud subscriptions for my company, but I think Adobe can kiss that money good-bye!

Adobe is a joke, better to use another PDF software, I just wish I could find a photo editor as good as Photoshop.

[Preran]

Hi Robw,

Apologize for your experience. Would it be possible to share your case number with me so that I can check to see what happened? To send your case number over a private message, click my picture and use the Message button.

Meanwhile, I suggest trying solutions in Troubleshooting sharing errors in Adobe XD  to see if any of them helped resolve your issue.

Thanks,

Preran

[robw23397536]

None of these fixed it.

I tried to send you a message earlier, not sure it went through.

​The only number I have is: CRM:03760000001261

[Preran]

Thank you, I am checking with the team. Will get back as soon as I have more info.

[Preran]

The team is unable to locate the case using the info provided.  If you are still facing this issue, send me your Adobe ID, location, and phone number over a private message. To send a private message, click my picture and use the Message button. We will get in touch with you for further investigation.

Thanks,

Preran