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Video exporting with horizontal lines across it, but only where text has been added

Community Beginner ,
Aug 14, 2018 Aug 14, 2018

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I have updated to 12.1.2 and still have the same issue that was in 12.1.1.

When I add text on top of video and export it the section where the text appears goes dull in colour with lines across it. It returns to normal when the text is not showing.

The video itself exports out fine so it's only when text is added.

Got to be a bug - any one else having this issue?

Thanks

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correct answers 1 Correct answer

Community Expert , Aug 14, 2018 Aug 14, 2018

rhonam67512769  wrote

It's a brand new HP PC so its the video driver that came loaded. Nothing has been changed.

I see that you have hardware encoding.

Green and Pink Video in Premiere Pro 12.0.1 (Bu... | Adobe Community

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Community Beginner ,
Aug 14, 2018 Aug 14, 2018

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test_image.png

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LEGEND ,
Aug 14, 2018 Aug 14, 2018

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Having seen your example, can you post your system specs?

Are you confident you are using the correct video driver for your graphics card?

MtD

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LEGEND ,
Aug 14, 2018 Aug 14, 2018

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This is certainly unusual behavior.

rhonam67512769  wrote

When I add text on top of video and export it the section where the text appears goes dull in colour with lines across it. It returns to normal when the text is not showing.

How are you adding the text?

Can you post a screen shot of your export settings, including the Summary, like this example below:

ME Export settings.png

MtD

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Community Beginner ,
Aug 14, 2018 Aug 14, 2018

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I am adding text just with the standard Text tool, nothing fancy.

It also does the same when preset is high quality 1080p HD, I have done many videos like this its only today I am having this issue with the text.

test-1.png

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Community Beginner ,
Aug 14, 2018 Aug 14, 2018

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It's a brand new HP PC so its the video driver that came loaded. Nothing has been changed.

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Community Expert ,
Aug 14, 2018 Aug 14, 2018

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rhonam67512769  wrote

It's a brand new HP PC so its the video driver that came loaded. Nothing has been changed.

I see that you have hardware encoding.

Green and Pink Video in Premiere Pro 12.0.1 (Bu... | Adobe Community

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Community Beginner ,
Aug 14, 2018 Aug 14, 2018

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Brilliant! That's it sorted.

I had zero chance of ever working that one out myself!

Thank you, your help is very much appreciated!

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