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trouble with installing Lr 6.14

New Here ,
Aug 14, 2018 Aug 14, 2018

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Hi,

Im trying to install Lr 6,14 unsuccessfully, spent hours on installing/uninstalling Lr file from the Adobe webside as the dowloaded zip file does not contain exe. file to run the program. Pease help as Im loosing it... I originally purchased Lr 6,0 and wanted to update so it would run my raw files

[Moderator  moved from Adobe Creative Cloud to Lightroom Classic CC — The desktop-focused app.]

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Community Expert ,
Aug 14, 2018 Aug 14, 2018

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Yes

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Community Expert ,
Aug 14, 2018 Aug 14, 2018

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Did you unzip the download folder with a decompression utility like WinZip or StuffIt?

See correct answer below for details.

Updating Lightroom to 6.13

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Yes

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Community Expert ,
Aug 14, 2018 Aug 14, 2018

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did you successfully install lr 6.0?

if yes, what did you see after double clicking setup.exe from the unzipped 6.14 files?

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New Here ,
Aug 14, 2018 Aug 14, 2018

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There thing is the setup does not include the exe files. I installed /uninstalled it dozens often times,  guy from Adobe tried too. Nothing

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LEGEND ,
Aug 14, 2018 Aug 14, 2018

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You have to download the "Application Installer" to install Lightroom 6.0 (from the link I gave above). On Windows it is an .exe file. Did you do that?

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LEGEND ,
Aug 14, 2018 Aug 14, 2018

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Step 1 — Download and install Lightroom 6.0 from the Application Installer at Download Photoshop Lightroom

Step 2 — Download and install the 6.14 update (has to be unzipped on Windows) from the same web site.

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Five hrs later still no hope. The guy from Adobe support is working only it only my PC remotely. Nobody solution found.  App keeps falling.  So the Lr 6.0 is now being installed again ans apparently the path should run fine now . Will find out

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Update,  it had taken so long that the Adobe agent had disconnected saying he would come back to it tomorrow ;(

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Oh so sorry for my chaotic writting an misstypos , my auto wording sucks. I'm installing Lr 6.0 Again and will give a try for update ones more time

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New Here ,
Aug 14, 2018 Aug 14, 2018

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Success!  After installing Lr 6.0 Again the launch worked (also Adobe Application Manager 10.0 had had been installed prior to installation of the Lr 6)

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Community Expert ,
Aug 16, 2018 Aug 16, 2018

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LATEST

Do not forget to apply the 6.14 update now. It's the last update for the perpetual license and holds some new cameras and lenses and applies some fixes.

ABAMBO | Hard- and Software Engineer | Photographer

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