*When starting premier cc, an unkown message box(in strange letters)

[고픔배31647517]

The same thing happens not only for this program but also for the efter effects cc

why is this happening?

*I using Creative Cloud Student and Teacher Edition (one-year)

[Guest]

I know this answer won't really help but have you tried reinstalling Premiere?

If this doesn't help try contacting Adobes customer support.

One question does Premiere, After Effects work after these messages?

[고픔배31647517]

It had been deleted and reinstalled several times.

Also, program did not work.

Come to think of it, i haven't turned in my student ID card yet.

I think that's why

I have to write this program right away.

But i read that it take 20to30 days for authentication to be confrimed.

When can i write a program if i send a certificate?

Thank you for your answer.

[Guest]

Have u tried updating your drives?

[고픔배31647517]

If you're taking about app update, i've done it twice!

Is this because my student ID is not certified?

[juanmario]

If you do not have full control of the operating system as an administrator, Premiere can not have control of the system.

[고픔배31647517 · Accepted solution]

I didn't activate Windows.

Now that I've been certified, it's working normally.

Thanks for answering!

[Guest]

It could be