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Syncing 8 Photos ....... for weeks!!

Explorer ,
Aug 19, 2018 Aug 19, 2018

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Lr Classic 7.4 shows 'Syncing 8 photos' and has done for weeks. Checking in Preferences shows there is no Sync Activity and ZERO images awaiting upload/download/pending ..... how can I 'reset' the syncing message?

Peter H

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correct answers 1 Correct answer

Community Expert , Aug 19, 2018 Aug 19, 2018

To clear the sync error

- in the catalog panel (library module, left column) - you'll see Sync Errors and you can select and remove or

- in the preferences > sync tab (hold down the option key and tap Rebuild Sync Data button) or

- in the remove from the browser version.

Usually (not always) sync errors are due a missing original file.

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Community Expert ,
Aug 19, 2018 Aug 19, 2018

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To clear the sync error

- in the catalog panel (library module, left column) - you'll see Sync Errors and you can select and remove or

- in the preferences > sync tab (hold down the option key and tap Rebuild Sync Data button) or

- in the remove from the browser version.

Usually (not always) sync errors are due a missing original file.

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LEGEND ,
Aug 19, 2018 Aug 19, 2018

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- in the preferences > sync tab (hold down the option key and tap Rebuild Sync Data button)

I had "Syncing 2 photos" showing up for a couple of weeks, and no sync errors showed up in the catalog panel, and no activity showed up in Preferences > Lightroom Sync.

But your suggestion of Rebuild Sync Data finally got rid of it.

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Explorer ,
Aug 19, 2018 Aug 19, 2018

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Like johnrellis the Rebuild Index did the trick!

Thank you cmgap

PRH

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Community Expert ,
Aug 19, 2018 Aug 19, 2018

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Glad to hear that Peter - thank you for letting us know!

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Community Expert ,
Aug 19, 2018 Aug 19, 2018

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