• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Exiting full screen view hides normal interface, menu & tabs

Explorer ,
Aug 19, 2018 Aug 19, 2018

Copy link to clipboard

Copied

If I have more than one document open and go to full screen view, when I try to return to the normal interface it has been "enlarged" as though it's on a larger screen and menus, tabs and other controls are hidden off-screen. Nothing I can do except quit and start over. WTF? Anyone know how to fix it so I can have more than one doc open and use full screen view. The way it is now, as soon as I finish looking at one doc in full screen view, none of the tabs for other docs can be selected because they are all off-screen.

TOPICS
General troubleshooting

Views

290

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 20, 2018 Aug 20, 2018

Copy link to clipboard

Copied

LATEST

Hi,

As per the issue description mentioned above, you are facing issue when exiting full-screen view in Acrobat, is that correct?

Check if an update is available for Acrobat using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again. If that doesn't work, try resetting preferences for Acrobat using the steps given in this link: How to reset Acrobat Preference settings to default.  reboot the machine after resetting preferences and try again.

Also, let us know dot version of Acrobat and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version in Acrobat: Identify the product and its version for Acrobat and Reader DC

Let us know if you need any help.

Shivam

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines