Lightroom 6

[whm2018]

Lightroom 6 for IMAC newly purchased software worked for one month but now only launches with - quit unexpectedly. Circular message no matter option choosen. Removed software and reloaded. No change in frozen message. LR will not launch. Any suggestions- much appreciated.

[Rikk Flohr: Photography]

Have you installed the 6.14 update? Go to Help>System Info… to verify your installed version.

[whm2018]

Will do. Thank you

[MarekMularczyk]

Are you running the latest version of Lightroom 6? Check for updates using Help > Updates...

[whm2018]

Thank you

[whm2018]

Yes, I downloaded LR update last night, opened LR and it was back to normal.

However, this morning I opened LR (but should have checked that is was

version 6.4 - stupid) and the message returned, freezing the software again.

I erased LR again, will reload it, download the update and hope that works.

Thanks for being there. warren

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[MarekMularczyk]

That's odd. Let us know what happens when you reinstall it.

You may also try to Optimize Catalogue (if you get it up and running) using File > Optimize Catalog...

[whm2018]

Thank you for following up. I erased my LR 6, reloaded it then to went adobe site to download update, opened LR successfully. But, after coming back to open it again next day, I had the same error message. The crash report again called it EXC_CRASH sigbart. I checked the LR app info and it did not update to 6.14. It was still Version 101445. I called Adobe and they suggested the update, did it again and the same thing happened. I must be doing something wrong at the download end as this is the third time that my LR 6 will not update. Any suggestions please.