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PS CC 2018, Alt + backspace not working on first try.

New Here ,
Nov 03, 2017 Nov 03, 2017

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Ok, this is weird. If I have a selection and try Alt+backspace to fill, I get a beep notification, no error pop up or anything. If I press backspace again immediately, it works.

I basically have to double press backspace for it to work properly, plus I get an annoying beep. Any advice?

My keyboard is not the problem, I checked with both alt keys and with other keyboard.

I already closed Photoshop several times, the problem persists.

Ps. is there an "event listener" or something that can display what the beep is trying to tell?

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correct answers 1 Correct answer

Nov 14, 2017 Nov 14, 2017

Hi All,

This issue is resolved in Photoshop 19.0.1.

Please update Photoshop from Creative Cloud desktop app. If you do not see the update available, check for the update manually, From the Creative Cloud desktop app gear menu, choose Check for App Updates.

Check for App Updates

Thanks all for your patience.

Regards,

Akash

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Adobe
Community Expert ,
Nov 03, 2017 Nov 03, 2017

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This is a know problem, that Adobe knows about. When they fix it is another matter. For now, you just have to keep pressing twice.

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New Here ,
Nov 03, 2017 Nov 03, 2017

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Great   Is that a cc 2018 issue ?

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Nov 14, 2017 Nov 14, 2017

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Hi All,

This issue is resolved in Photoshop 19.0.1.

Please update Photoshop from Creative Cloud desktop app. If you do not see the update available, check for the update manually, From the Creative Cloud desktop app gear menu, choose Check for App Updates.

Check for App Updates

Thanks all for your patience.

Regards,

Akash

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Community Expert ,
Nov 03, 2017 Nov 03, 2017

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I see this also on Windows 10 Photoshop CC 2018.  CC 2014 works correctly I suggest using CC 2014.

There are reported CC 2018 problems with the Alt key. Photoshop Family Customer Community

JJMack

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Community Expert ,
Nov 03, 2017 Nov 03, 2017

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I believe so, and I have a feeling it might be fixed pretty quickly, as there have been a lot of comments on it.

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New Here ,
Jul 23, 2018 Jul 23, 2018

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@andresl38083298 It's Not any photoshop bug or any version problem,

& there is no Need to update photoshop,

I also have same problem in my photoshop so after lots of struggle & research i found this solution.

Just set your windows language to  "English US"

Control Panel > Clock, language & Region > Language > Add English US OR Choose Make Primary Language.

Thats It 

do it & tell me It works or not... 

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Community Beginner ,
Aug 21, 2018 Aug 21, 2018

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LATEST

My windows language  was never  set to anything else than English US, but still I had that bug. BUT:

Updating PS fixed it!!

I was skeptical at first, but the latest update really did fix that issue.

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New Here ,
Jul 23, 2018 Jul 23, 2018

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I have installed all versions, but problem remaining same.

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