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My 'general presets' have disappeared

Community Beginner ,
Aug 23, 2018 Aug 23, 2018

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Hi,

my general presets folder in in the develop module has disappeared ie. the folder that had 'sharpen for scenic, sharpen for faces, punch'  etc..

its disappearance seems to have coincided with the last version update of my LR...  any help / advice is  appreciated, and thanks in advance -

Simon

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correct answers 1 Correct answer

LEGEND , Aug 24, 2018 Aug 24, 2018

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my general presets folder in in the develop module has disappeared ie. the folder that had 'sharpen for scenic, sharpen for faces, punch'  etc..

Those presets are normally in the "Classic - General" group (LR now calls preset folders "groups"):

If you don't see "Classic - General", click on the + to the right of Presets and then click Manage Presets:

In the Manage Presets window, make sure "Classic - General" is checked:

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Adobe Employee ,
Aug 24, 2018 Aug 24, 2018

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Hi karpi,

We're really sorry to hear that. Is that happened right after the August'18 update? Could you please let us know the exact version of Lightroom you are using now?

Also, have you tried reinstalling the disappeared presets?

Regards,

Mohit

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Community Beginner ,
Aug 24, 2018 Aug 24, 2018

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Hi Mohit,

I'm using LR Classic CC, version 7.5.

I have not tried reinstalling missing presets. I don't know where to find them.. let me know where to get them and I will try.

thanks for help.. Simon

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Community Beginner ,
Aug 24, 2018 Aug 24, 2018

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Further to above -  I cant say for sure the problem coincided with the last LR version update I did. But the problem has definitely occurred just recently.

🙂

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LEGEND ,
Aug 24, 2018 Aug 24, 2018

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[View this reply in your Web browser to see the screenshots]

my general presets folder in in the develop module has disappeared ie. the folder that had 'sharpen for scenic, sharpen for faces, punch'  etc..

Those presets are normally in the "Classic - General" group (LR now calls preset folders "groups"):

If you don't see "Classic - General", click on the + to the right of Presets and then click Manage Presets:

In the Manage Presets window, make sure "Classic - General" is checked:

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Community Beginner ,
Aug 26, 2018 Aug 26, 2018

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That did it, problem fixed... thanks for help !

regards Simon

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LEGEND ,
Aug 26, 2018 Aug 26, 2018

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Turns out that Adobe changed LR 7.5 to hide the "Classic" presets by default but neglected to document this in the release notes.

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New Here ,
Aug 27, 2018 Aug 27, 2018

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I had the same problem so thanks for the help!

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