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Hi, I recently updated LR CLassic cc to latest
Lightroom Classic version: 7.5 [ 1186149 ]
License: Creative Cloud.
Since doing that a white band has appeared along bottom of my screen. It partially covers the filmstrip images.
How do I get rid of it please?
Thanks to you all for the help.
My graphics was turned off already.
However I have turned it on, restarted, still there, then turned it off, and restarted, still there, then turned everything off, closed down, turned on again, and now it seems to have gone.
So once again, thank you all,
Brian
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Hi brians101,
Sorry that you're getting a white band along the bottom of the screen in Lightroom Classic CC 7.5.
Could you please post a screenshot of what it looks like? Also, which screen mode in Lightroom are you working in?
Thanks,
Akash
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Here it si. Sorry I did try before, but for some reason it wouldn't accept. Said didn't accept that format.
Anyway here it is.
Thank you.
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Close all programs, Restart your computer, see if there are any updates for the graphics card in your system. Once you restart and update GPU drivers open LR and test.
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Please try switch off the GPU support from the Lightroom preferences and check if that helps. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor". Then restart Lightroom and check.
Adobe Lightroom GPU Troubleshooting and FAQ
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As JustShootMe and AxelMatt have rightly mentioned, it seems like an issue related to graphics card drivers. Please restart your computer and check for GPU drivers updates.
~Akash
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Thanks to you all for the help.
My graphics was turned off already.
However I have turned it on, restarted, still there, then turned it off, and restarted, still there, then turned everything off, closed down, turned on again, and now it seems to have gone.
So once again, thank you all,
Brian
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Thanks for the update. Glad to know things are back to working again
~Akash
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But it keeps happening and I have to reat the whole shutdown procedure??? Any more ideas please.
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You have a graphics subsystem problem. Graphic card, ram on the card or it could be overheating.
When was the last time you cleaned the dust out of your system?
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Sucked the dust out of the cabinet vents only a month or 2 ago.
Will look more into that possibility though. Thanks.
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I'm having this issue too.
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Yes, a restart of my computer solved it.