Hi Kristen
I think the whole scheme of installing the voices could use
more work. First you are taken rather generically to the Captivate
product page. You then have to figure out which page to visit in
order to obtain the download. Many seem to miss the long string of
text that needs to be clicked to download. Sounds like you have
made it that far. Good on ya!
If memory serves, once you download, you run an executable.
One would think they are finished at that point. But I believe what
happens is that running the executable you download simply creates
a folder with some files. I believe what you then have to do is to
run *ANOTHER* executable inside the folder created by running the
first executable in order to actually install the voices and make
them available.
So examine the folder and see if there isn't another
executable to run. I think there will be.
Cheers... Rick