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Hidden lightbox blocking elements behind it

New Here ,
Aug 24, 2018 Aug 24, 2018

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Hi all,

I recently updated to CC2018 and have encountered a problem with an ongoing project.

I have a couple of lightboxes that are disabled by default and only enabled by clicking on triggers. Now before the update everything worked normally and I could click on elements behind the area where the lightboxes would pop up. Now on the new version they block the elements although you can see them normally. I tried exporting with and without the lightboxes so I know it must be them.

This is the version that still works normally: www.wattmarck.com

and this is the new version where you can no longer click on the desktop elements behind the lightboxes: www.wattmarck.com/wip/explore.html

The triggers are the buttons on the taskbar on the lower part of the page.

I hope someone can help me because I have no idea about how to trubble shoot this. I'm not even sure if its connected to my upgrade to CC2018 reopening the project on a reinstalled CC2017 didnt solve the issue.

Thank you!

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LEGEND ,
Aug 24, 2018 Aug 24, 2018

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Could you please

  • delete all unnecessary or unrelated content (for example images, movies within the composition targets) to obtain a small .muse file,
  • save this .muse file under a new name,
  • upload it to Dropbox, CC Files or a similar file sharing service and
  • post the download link here.

Then we will have a closer look.

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Community Expert ,
Aug 24, 2018 Aug 24, 2018

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I cannot escape from either lightbox.  

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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LEGEND ,
Aug 24, 2018 Aug 24, 2018

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The first version works as expected here (if one finds the cloe button ), the second doesn’t. I think we can fix this when having a look at the .muse file.

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