SFTP layer problem: requires uninstall - IDD_SSH_KEY_CHANGE_DIALOG - setegid(): Operation not permitted - WPengine Hosting problem

[zagarskas]

VIDEO EXPLANATION AND FULL DOCUMENTATION OF PROBLEM

SFTP layer problem: Dreamweaver and WPengine Hosting problem - YouTube

Please watch this video

Error: IDD_SSH_KEY_CHANGE_DIALOG

FTP Log (from Dreamweaver) : Username and password incorrect

FTP Log (from WPengine server) : setegid(): Operation not permitted

Problem:

Dreamweaver can not connect using SFTP once an IP, username, password are changed

DWR must be uninstalled, the roaming folder deleted, and STE files imported again to reconnect.

Does not happen with ALL servers, at this time is specific to AmazonAWS (more specifically the host WPengine)

Expected:

When SFTP connection info is updated and saved the connection should work.

To compound the problem:

Adobe DWR support chat says it's WPengine

WPengine support chat says it's Dreamweaver

Conclusions: one or both of the following are true

A: Dreamweaver is not connecting to SFTP correctly

B: WPengine is restricting something that Dreamweaver specifically does

(I believe that WPengine is using Amazon AWS)

-------------------------------------

To recreate the problem:

WPengine:

   Create an SFTP connection, Save it

Dreamweaver

   Connect using SFTP user/pass setting on port 2222 and upload files

WPengine Hosting

   Change the SFTP password

   Update the password in Dreamweaver

Try to reconnect

=> failure, intermittent

WPengine Hosting

   Change the IP address

     Request an IP migration

     -or-

     Switch from PHP 5 => 7

=> failure, guaranteed

-------------------------------------

Links to all tickets:

Adobe Forum:

Adobe DWR bug report documented here:

35211247 "dreamweaver-stfp-error-id-ssh-key-change-dialog"

Dreamweaver STFP error "ID_SSH_KEY_CHANGE_DIALOG" – Adobe Dreamweaver CC: Feature Ideas

WPengine Support Ticket documented here:

Request #1155186 -

WPengine Rep: Connor - https://help.wpengine.com/hc/en-us/requests/1155186

[Preran]

Just to be sure, did you try and edit a Wordpress Template in Dreamweaver and try uploading the template using Dreamweaver? Do you have a case number for your interaction? If so, can you send it to me over a private message? To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,Preran

[zagarskas]

I built the template from the ground up IN Dreamweaver. Every single line on every PHP, JS and CSS file was written by hand. This is not a "junk theme" from a template website, I am using DWR as my IDE to develop PHP