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Something bizarre is going on and I where the failure is taking place...
I'm running the latest Premiere on a fairly fast PC with a relatively new Win10 install.
I have a bunch of 4k vids that won't important into Premiere. I shot these with the new Canon M50. Earlier (smaller) vids worked just fine...but suddenly these newly shot vids do not (larger in size). When I import them, Premiere imports the audio track only. The video part is there, though, as I can see it in VLC, Media Player, and other programs....
I uploaded one of my vids to OneDrive (it's huge at 2.8gb though). Anyone know what's happening? I probably have 20+ vids that are useless to me. Any ideas? I'd be really appreciative https://1drv.ms/v/s!As-WTlcyNuWiwK0DkVP3m-yWr6SPFA
----------As a side note, I discovered something really weird a few weeks back when I first began shooting and importing Canon M50 vids -- I can't explain it.
This problem only seems to apply to *large* vids (2gb and more maybe).
- If I use Explorer to copy the vids directly off the camera, Windows reports them as 0k files....and there's nothing there.
- If I use Canon's EOS Utility (designed, among other things) to copy vids and photos from Canon cams), the full video appears to be copying completely (which is what I did in the above problem).
- I have not tried pulling the vids directly off the card with a card reader (which I don't have), but I may try that next.
It doesn't make sense that copying a file directly from the camera using Explorer would result in a 0k video....
Anyway --- I have a working vid on my harddrive (see link) but Premiere only sees the video.
OK....resolved....I had to totally reinstalled Premiere. The world is beautiful now
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I recommend you try this
Go to Edit> Preferences> Media and remove the checkbox before the element: enable Intel h.264 decoding (requires reboot), or (12.1.2) Enable hardware accelerated decoding
Then re-import the file.
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trying now...back after a reboot
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juanmario No effect.
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Your video has nothing, I could import it without problems.
However, for its comment and the strange behavior of Windows would give the appearance of the presence of viruses.
I would recommend a scan of the operating system and the card to rule out this possibility.
Malwarebytes for Windows - Antivirus Replacement for PCs | Malwarebytes
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So you could import my vid into Premiere with no difficulties? On a PC?
hmm....must be some weird codec issue. grrr....thanks
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OK....resolved....I had to totally reinstalled Premiere. The world is beautiful now
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I'm glad you could have solved it,