Hi Beth
There are many different reasons folders will still appear.
The primary reason is that RoboHelp believes the folder should be
there.
This may be because you have a Baggage file that was deleted
using Windows Explorer but not the reference in Baggage. Or a topic
somewhere contains a rogue reference to an image that used to be in
the folder. Or a link to another topic that is expected to be in
the folder. The bottom line is that you will need to scan your
project to find any reference to the folder name.
One way that may help would be to try and rename the folder
using the RoboHelp UI. Name it something really odd like RedRabbit
(one of Peter's favorite terms). Then use the Multi-File Find and
Replace tool that ships with RoboHelp to see if you can locate
where in the project it's being referenced. Once you find and
eliminate any and all references to the folder, RoboHelp should
allow you to delete it with impunity.
Hopefully this helps... Rick