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I can't save my project, it freezes and just uses almost all my ram, why?

New Here ,
Aug 29, 2018 Aug 29, 2018

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So that is my task manager after I press (ctrl + s). Is it doing anything or just wasting RAM? If it isn't doing something, how do I force it to?
Also the program is 100% unresponsive.Are there any known solutions to this?

Thanks.

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New Here ,
Aug 29, 2018 Aug 29, 2018

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Okay, the RAM use is down to 500mb but it's still unresponsive.

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Adobe Employee ,
Aug 30, 2018 Aug 30, 2018

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Hi Ruzzbug2,

Sorry for this frustrating error. Please contact our agents for 1-1 assistance: Contact Customer Care

Thanks,
Kevin

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