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LR Classic CC version 7.4 will not build previews anymore

Participant ,
Sep 03, 2018 Sep 03, 2018

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As of this morning, Lightroom Classic CC will not build previews for any of the import Raw files.  Yesterday, no problem.  LR goes into a "Loading" loop which, after 20 minutes, it never leaves.  Is this related to not wanting to upgrade to verison 7.5?

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Participant , Sep 03, 2018 Sep 03, 2018

Restarting for a second time Lightroom has stopped the "Loading" loop.  So I am back in business.

As for updating to 7.5, the last several updates have been so problematic I am choosing to wait and see.  I really can not afford the downtime associated with software bugs.

Thanks for your input though!

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Participant ,
Sep 03, 2018 Sep 03, 2018

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Just imported the same files to Capture One Pro 11.2.0 with no problems.  C1Pro quickly created previews and I was able to adjust them immediately.  Lightroom Classic CC 7.4 is still spinning "Loading".  This now been over 40 minutes of downtime!  Maybe a decision is being made for me?  Use the program that works!

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Adobe Employee ,
Sep 03, 2018 Sep 03, 2018

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Hi KBStudio,

We're sorry to hear about this, let us help make this right. As Lightroom is not able to build previews, could you please try resetting the preferences of Lightroom and let us know if it helps with the issue?

Preferences Reset Lightroom - https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

Also, does updating to Lightroom version 7.5 help?

Regards,
Sahil

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Participant ,
Sep 03, 2018 Sep 03, 2018

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Restarting for a second time Lightroom has stopped the "Loading" loop.  So I am back in business.

As for updating to 7.5, the last several updates have been so problematic I am choosing to wait and see.  I really can not afford the downtime associated with software bugs.

Thanks for your input though!

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Adobe Employee ,
Sep 03, 2018 Sep 03, 2018

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Thanks for the information, you can check this article to know about what's new and what bugs are fixed in the new version: https://www.lightroomqueen.com/whats-new-in-lightroom-classic-75/#fixes

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