Full text search in Chinese Language not finding results

[Guest]

We are translating one of our Webhelp projects into simplified chinese, and everything is working fine except full text search. We can type chinese characters into the search box but no results appear even though we have already translated a lot of the webhelp into chinese. Note that we have breadcrumbs, TOC and Index functioning correctly in chinese.

The FAQ for Robohelp claims that FTS is supported in other languages but I am stuck - I can't figure out how to make it work. Any help would be greatly appreciated.

[Peter Grainge]

The only thing I can suggest is to check that you have all patches applied.

[Guest]

Applied all patches, problem persists.

[Peter Grainge]

There was some language stuff in those patches that I hoped would fix your problem, obviously not.

I am not familiar with working with languages. Have you tried changing the language in Project Settings? Have you tried importing a couple of topics into a new project?

Beyond that, hopefully someone with more relevant knowledge can help you.