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Crashing during Render

New Here ,
Sep 15, 2018 Sep 15, 2018

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I am currently running Premiere 2018 and with my most recent project have encountered an issue with exporting/rendering. I'm fairly new to this software and have never run into issues before, but for this particular project i have a deadline and can't figure out what's wrong.

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Community Expert ,
Sep 15, 2018 Sep 15, 2018

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You should probably post what the crash message says, we can go from there. There are also tons of posts here about the subject, so you may find something by doing a search.

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New Here ,
Sep 16, 2018 Sep 16, 2018

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The problem is that no message appears. My screen goes black for about 5 seconds, comes back and premiere is no longer open. I've been looking through the forums to try to find an answer but I don't even know what to look for

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Adobe Employee ,
Nov 09, 2018 Nov 09, 2018

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Hi MarcusGz130,

Sorry for the inconvenience caused. Please try to change the Renderer in Premiere Pro to Mercury Playback Engine Software Only and then try to render/export.

FAQ: How to change the Video Renderer in Premiere Pro?

Let us know if this helps.

Thanks,

Sumeet

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