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Premiere and Media Encoder get stuck while importing AVCHD file

New Here ,
Sep 16, 2018 Sep 16, 2018

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For months now, part of my weekly video workload for work includes dragging a AVCHD file into the project window of Premiere and it imported without issue. When trying the same thing today, the progress bar gets halfway and just sits there. A similar bug happens when dragging .mts files from the AVCHD file structure into media encoder. Any idea why this is happening?

Screen Shot 2018-09-16 at 7.31.27 PM.png

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Community Expert ,
Sep 17, 2018 Sep 17, 2018

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Dont drag, import via Media Browser.

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New Here ,
Nov 09, 2018 Nov 09, 2018

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I am having the same issue. Used Media Browser, import, drag and drop, Media Encoder.
The file opens normaly on Quicktime and VLC, but its impossible to edit.

Please Adobe Help!

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