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Synchronization hangs after a few dozen pictures

New Here ,
Sep 16, 2018 Sep 16, 2018

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I can only get Lightroom Classic to synchronize about 50 pictures at a time. When I start Lightroom up, it will say something like "Syncing 3,085 photos", it will run through about 50 of them (so then it says "Syncing 3,035 photos") but then it will stop there. I can leave it for days, and it will still read 3,035. Restarting Lightroom will get me an additional 50 or so before it again stops. As a result, my sync is getting further and further behind. Any ideas?

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Sep 17, 2018 Sep 17, 2018

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Hi ebpflying,

Sorry that you're facing issues while syncing images in Lightroom Classic CC.

Could you please take a look at the suggestions offered in this similar discussion LR Classic CC stuck syncing images and let us know if that helps?

Thanks,

Akash

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New Here ,
Sep 18, 2018 Sep 18, 2018

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Sign out and sign back into Adobe Cloud/Lightroom: No effect

Tried modifying one of the photos that was "syncing": No effect

No syncing files are listed as in error

Rebuild Sync Data: No effect (after finding and clicking the hidden play button to get the syncing started again)

In summary, I tried all the recommendations and the behavior has not changed.

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Sep 19, 2018 Sep 19, 2018

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Sorry to hear that the issue still persists. We'd like to check the Diagnostics log from Lightroom.

I have sent you a private message around this, please check.

~Akash

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