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whenever i try to open the program it just crashes and shows this:
Problem signature:
Problem Event Name: BEX64
Application Name: Adobe Premiere Pro.exe
Application Version: 11.1.2.22
Application Timestamp: 592e1ca1
Fault Module Name: StackHash_3dd0
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 000000006b386c28
Exception Code: c0000005
Exception Data: 0000000000000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 3dd0
Additional Information 2: 3dd0de5b2500925b335ed95508a43beb
Additional Information 3: 54b8
Additional Information 4: 54b8ef969b5210d76fd82628ba8a1b02
Kilopan,
Please try reinstalling the latest driver for your NVIDIA or AMD GPU, then restart the computer. This seems to have resolved most cases we have been seeing.
Thanks,
Kevin
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Kilopan,
Please try reinstalling the latest driver for your NVIDIA or AMD GPU, then restart the computer. This seems to have resolved most cases we have been seeing.
Thanks,
Kevin
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(just an additional question)
Thanks that solves the problem with premiere pro, but can premiere pro run at older versions of the drivers? Because the latest driver of AMD effs up my computer