PDFs not opening after using program for a while

[Alkaloid_Networks]

After using Acrobat for a while I can no longer open any PDF files, I then close my currently open files and I cannot launch Acrobat or open any PDF files.

I noticed that adobe is still running in processes and then I end the process, from there files open again like normal. Super annoying to have to close all my files and end the process in order to open any other files. Has anyone else ran into this issue? Any help is appreciated, thanks.

[try67]

Acrobat version? OS version?

[Alkaloid_Networks]

Acrobat 2017 17.011.30102

Windows 7 Service Pack 1 64 bit

[Alkaloid_Networks]

After trying a repair this issue returned, I have now tried a complete reinstall to see if this will fix it.

[Adorobat]

Hi Alkaloid Networks,

As per the issue description mentioned above, you are facing issue when opening pdf using Acrobat, is that correct?

Please try following troubleshooting steps:

1- Check if an update is available for Acrobat using "Check for updates" option under "Help" menu,  You may also download updates from here: Adobe software and product updates

Reboot the machine after installing update and try again.

2- Set Acrobat to run as an administrator- Run an Adobe program as administrator | Windows 7, Vista

3- If issue still persists, try replicating the issue in a new user account by clicking on the Start button > control panel > add or remove user accounts > create a new account. Login into that account, launch Acrobat from there and check.

Let us know if you need any help.

Shivam